Let’s get some info about Office 365 first. It is an online subscription based office plus software services suite giving various services and software developed by Microsoft like Exchange email, Lync Online, SharePoint Online, Office web apps, etc along with access to Microsoft Office 2013 according to their different subscription plans. Being users of Office 365, they can use Outlook web app for connecting up-to five different email accounts managing in one place. The student Web-mail service transition to Office 365 for education was first introduced in April 1st, 2013. The Office 365 account can be signed in from http://mail.office365.com/.
But many users have reported that having Office 365 account create problems with signing in to Outlook account (then Hotmail account). The error message “Your’re currently signed in with an Office 365 email account, which can’t be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account).“ is displayed when trying to do Hotmail Login having Office 365 account. The error message that user can encounter is “Sorry, that didn’t work. This doesn’t look like a valid user ID. Make sure you typed user ID assigned to you by the organization. It usually looks like firstname.lastname@example.org or email@example.com.” This problem may occur if Microsoft account is still registered to Office 365 or Microsoft account being managed by University domain admin with .edu extension in account as part of student web-mail service.
To be able to do Hotmail Login with Office 365 user, he/she can take following measures to get rid of that problem.
- Sign out of all Microsoft services and try again.
- Delete all browsing history and clear cache and cookies by going to “Tools > Internet Options >General > Browsing History” & click ‘Delete‘. Select ‘Temporary Internet Files’ in delete browsing history dialog box. And restart the browser.
- Try to login hotmail from different computer or different browser.
At last, do not forget to update your software you are using.This along with above measures will help to do Hotmail Login with Office 365 account.